Let Us Assist You
Whether inquiring about premium sizing, bespoke selections, or tracking your countrywide delivery, our dedicated customer assistants are ready to service you.
Chat on WhatsApp
Instant consultation at your fingertips. Chat directly with us to check store catalog stock, obtain customized sizing recommendations, or place order modifications.
Direct Phone Call
Speak directly with our Nairobi-based stylists. Ideal for urgent order placements, custom luxury requests, or resolving complex delivery queries.
Urbanlux Services & Location
Deliveries Countrywide
Same-day express dispatch within Nairobi. Safe, guaranteed door-to-door parcel shipment within 24 to 48 hours for remaining towns across Kenya.
Nairobi Showroom
Exclusive styling sessions are hosted at our Nairobi showroom. Available strictly by prior booking or personalized client appointment slots.
Operating Hours
Styling support is active Monday through Saturday, from 9:00 AM to 7:00 PM (EAT). Inquiries received on Sunday are priority processed first thing Monday.